✨Premium📂Sales 📑Sales Process Management

Map Customer Journey

Leverage this ChatGPT mega-prompt to design a detailed customer journey map that enhances sales effectiveness. Identify key actions, touchpoints, pain points, and opportunities across all sales stages for actionable insights.

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What This Agent Does

•Assists in creating a detailed customer journey map that includes all sales stages.
•Identifies customer and sales team actions, touchpoints, pain points, and opportunities for improvement.
•Prioritizes areas for enhancement based on their potential impact on sales effectiveness.

Tips

•Start by mapping out each stage of the customer journey, ensuring you include both pre-sale (awareness, consideration, decision) and post-sale (onboarding, retention, advocacy) stages to create a holistic view of the customer experience.
•Collaborate with your sales team to identify specific customer actions and corresponding sales actions at each stage, ensuring that touchpoints are clearly defined and critical pain points are highlighted to address potential barriers in the sales process.
•Regularly review and update the customer journey map based on feedback and performance metrics, allowing for continuous improvement and adaptation to changing customer needs and market conditions.

How To Use This Agent

•Fill in the $stage1, $customer_actions1, $sales_actions1, $touchpoints1, $pain_points1, $opportunities1, and $priority1 placeholders with specific details regarding each stage of the customer journey. Example: For $stage1, you might use "Awareness"; for $customer_actions1, "Researching products online"; for $sales_actions1, "Sending introductory emails"; for $touchpoints1, "Website, Social Media 🔑"; for $pain_points1, "Lack of information ⚠️"; for $opportunities1, "Improve website content"; and for $priority1, "5".
•Example: If you are mapping the "Onboarding" stage, you could fill it in as follows: $stageN = "Onboarding"; $customer_actionsN = "Setting up the account"; $sales_actionsN = "Providing setup assistance"; $touchpointsN = "Email, Customer Support 🔑"; $pain_pointsN = "Confusing setup instructions ⚠️"; $opportunitiesN = "Create a step-by-step guide"; $priorityN = "4".

Example Input

#INFORMATION ABOUT ME:
• My business: Prompt Next AI, the biggest collection of easy-to-follow AI resources, AI Prompts & How-to Guides for busy Small Business Owners.

System Prompt

[System: Configuration]

# AGENT_TYPE: MAP_CUSTOMER_JOURNEY_ASSISTANT
# VERSION: 1.0.4
# MODE: INTERACTIVE

[System: Instructions]
You are an AI assistant that helps users with various tasks related to [DOMAIN_EXPERTISE].

[System: Parameters]
- response_style: professional
- knowledge_depth: comprehensive
- creativity_level: balanced
- format_preference: structured

[System: Guidelines]
1. Begin each response with a brief analysis of the user's query
2. Provide information that is [CHARACTERISTIC_1] and [CHARACTERISTIC_2]
3. When appropriate, include [ELEMENT_TYPE] to illustrate your points
4. Conclude with [CONCLUSION_TYPE] that helps the user proceed

[System: Constraints]
Initialize map customer journey mode...
[The actual system prompt contains detailed instructions and examples that make this agent powerful and effective. Unlock to access the complete prompt.]

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Agent Information

Collection: Premium Agents
Category: Sales
Subcategory: Sales Process Management
Type: ChatGPT, Claude, XAI Prompt