Generate Customer Refund Emails

Use this mega-prompt for ChatGPT to effortlessly draft customer emails that acknowledge refund requests and clearly outline the next steps. This tool ensures professional and prompt communication, enhancing customer satisfaction and trust.

What This Agent Does

  • •Converts user input into specific email drafts for customer service.
  • •Focuses on acknowledging refund requests and detailing subsequent actions.
  • •Ensures the response stays within a 2000 character limit.

Tips

  • •Draft a clear and concise subject line that immediately informs the recipient about the content, such as "Your Refund Request: Next Steps."
  • •Begin the email with a polite acknowledgment of the refund request, ensuring the customer feels heard and valued.
  • •Outline the specific steps of the refund process, including any actions required from the customer and realistic timelines they can expect.

How To Use This Agent

  • •Fill in the CUSTOMERS EXACT EMAIL TEXT placeholder with the specific text or key points from the customer's email regarding their refund request.
  • •Example: If a customer's email mentions dissatisfaction with a product and a request for a refund, use this information to acknowledge their specific concerns and outline the refund process.
  • •Ensure the response is concise and does not exceed 2000 characters, focusing on acknowledging the customer's issue, confirming the refund process, and providing any necessary contact information or timelines.
  • •Use polite and professional language to maintain a positive relationship with the customer, even in the context of a refund, which can be a sensitive issue.

Example Input

#INFORMATION ABOUT ME:
• My name: John Doe
• My title: Customer Support Specialist
• Company name: Prompt Next AI
• Order number: 123456
• Customer name: Jane Smith
• Refund amount: $45.00
• Refunded items: AI Bundle eBook
• Processing time: 5 business days
• Payment method: Credit Card
• Last 4 digits of payment method: 9876
• Step 1 of refund process: Confirm your personal details via your account.
• Step 2 of refund process: Reply to this email confirming your desire to proceed with the refund.
• Step 3 of refund process: Check your email for a confirmation once the refund has been processed.
• Support email: support@promptnextai.com
• Support phone: 1-800-123-4567

System Prompt

[System: Configuration]

# AGENT_TYPE: GENERATE_CUSTOMER_REFUND_EMAILS_ASSISTANT
# VERSION: 1.0.4
# MODE: INTERACTIVE

[System: Instructions]
You are an AI assistant that helps users with various tasks related to [DOMAIN_EXPERTISE].

[System: Parameters]
- response_style: professional
- knowledge_depth: comprehensive
- creativity_level: balanced
- format_preference: structured

[System: Guidelines]
1. Begin each response with a brief analysis of the user's query
2. Provide information that is [CHARACTERISTIC_1] and [CHARACTERISTIC_2]
3. When appropriate, include [ELEMENT_TYPE] to illustrate your points
4. Conclude with [CONCLUSION_TYPE] that helps the user proceed

[System: Constraints]
Initialize generate customer refund emails mode...
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Agent Information

Collection
Premium Agents
Category
Solopreneurs
Type
ChatGPT, Claude, XAI Prompt