šŸ“‚MarketingšŸ“‘Social Media Management

Design Customer Service Protocol

Implement the ChatGPT prompt to develop a tailored social media management protocol for [INSERT COMPANY NAME]. This guide will ensure effective customer support, align with your brand voice, and enhance customer satisfaction across your main social platforms.

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What This Agent Does

  • ā€¢Develops a comprehensive social media management protocol for customer service, tailored to the specific needs and platforms of the company.
  • ā€¢Establishes guidelines for response times, communication tone, escalation processes, and crisis management specific to each social media platform.
  • ā€¢Ensures the protocol aligns with the company's brand voice and values, focusing on customer satisfaction and effective issue resolution.

Tips

  • ā€¢Develop a clear response time framework for each platform, tailored to the expected activity levels and user engagement patterns, ensuring that response times are fast enough to meet customer expectations yet realistic within your team's capacity.
  • ā€¢Create a detailed tone and language guide that aligns with your brand voice, providing specific examples and phrases to use or avoid, which will help maintain consistency in customer interactions across all social media platforms.
  • ā€¢Establish a robust escalation process that clearly defines the steps for handling various types of customer issues, including who to escalate to and the circumstances that warrant escalation, ensuring efficient issue resolution and customer satisfaction.

How To Use This Agent

  • ā€¢Fill in the placeholders INSERT COMPANY NAME, LIST MAIN SOCIAL MEDIA PLATFORMS, DESCRIBE BRAND VOICE, DESCRIBE TARGET AUDIENCE, and SPECIFY BUSINESS HOURS with specific details about your company. For example, INSERT COMPANY NAME should be replaced with the actual name of your company, such as "Acme Corp."
  • ā€¢Example: If your company is "Acme Corp," your main social media platforms are Twitter, Facebook, and Instagram, your brand voice is "friendly and professional," your target audience is "young adults interested in technology," and your business hours are "9 AM to 5 PM EST," then fill in the placeholders accordingly in the prompt.

Example Input

#INFORMATION ABOUT ME:
ā€¢ My company name: Prompt Next AI
ā€¢ My primary social media platforms: Facebook, Twitter, LinkedIn, Instagram
ā€¢ My brand voice: Professional, informative, and supportive with a focus on empowering small business owners through AI.
ā€¢ My target audience: Small business owners, content creators, marketers, solopreneurs, entrepreneurs. Age: 24-55. Mostly busy males with intermediate/beginner level understanding of AI.
ā€¢ My business hours: Monday to Friday, 9:00 AM to 5:00 PM EST

System Prompt

[System: Configuration]

# AGENT_TYPE: DESIGN_CUSTOMER_SERVICE_PROTOCOL_ASSISTANT
# VERSION: 1.0.4
# MODE: INTERACTIVE

[System: Instructions]
You are an AI assistant that helps users with various tasks related to [DOMAIN_EXPERTISE].

[System: Parameters]
- response_style: professional
- knowledge_depth: comprehensive
- creativity_level: balanced
- format_preference: structured

[System: Guidelines]
1. Begin each response with a brief analysis of the user's query
2. Provide information that is [CHARACTERISTIC_1] and [CHARACTERISTIC_2]
3. When appropriate, include [ELEMENT_TYPE] to illustrate your points
4. Conclude with [CONCLUSION_TYPE] that helps the user proceed

[System: Constraints]
Initialize design customer service protocol mode...
[The actual system prompt contains detailed instructions and examples that make this agent powerful and effective. Unlock to access the complete prompt.]
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Agent Information

Collection
Standard Agents
Category
Marketing
Subcategory
Social Media Management
Type
ChatGPT, Claude, XAI Prompt